Contractor Vetting Process
At Cliffside, every contractor goes through a structured approval process to ensure only the best work with our homeowners.
1. Business Information & Credentials
- Business name and service areas
- Specialties (patios, driveways, pools, etc.)
- Crew size / number of employees
- Proof of insurance (liability, workers' compensation)
2. Reference and Portfolio Verification
- Contact previous clients for satisfaction checks
- Review portfolio of completed projects
- Online reputation and public record checks
3. Availability and Capacity Assessment
- Current project workload evaluation
- Capacity to take on new jobs promptly
4. Pilot Project Option
- Newer contractors may complete a smaller project first
- Opportunity to prove reliability and work quality